INFORMATIČKI MODELI U ANALIZI OSEĆANJA ZASNOVANI NA JEZIČKIM RESURSIMA

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INFORMATIČKI MODELI U ANALIZI OSEĆANJA ZASNOVANI NA JEZIČKIM RESURSIMA

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Title: INFORMATIČKI MODELI U ANALIZI OSEĆANJA ZASNOVANI NA JEZIČKIM RESURSIMA
Author: Mladenović, Miljana
Abstract: The beginning of the new millennium was marked by huge development of social networks, internet technologies in the cloud and applications of artificial intelligence tools on the web. Extremely rapid growth in the number of articles on the Internet (blogs, e-commerce websites, forums, discussion groups, and systems for transmission of short messages, social networks and portals for publishing news) has increased the need for developing methods of rapid, comprehensive and accurate analysis of the text. Therefore, remarkable development of language technologies has enabled their applying in processes of document classification, document clustering, information retrieval, word sense disambiguation, text extraction, machine translation, computer speech recognition, natural language generation, sentiment analysis, etc. In computational linguistics, several different names for the area concerning processing of emotions in text are in use: sentiment classification, opinion mining, sentiment analysis, sentiment extraction. According to the nature and the methods used, sentiment analysis in text belongs to the field of computational linguistics that deals with the classification of text. In the process of analysing of emotions we generally speak of three kinds of text classification: • identification of subjectivity (opinion classification or subjectivity identification) used to divide texts into those that carry emotional content and those that only have factual content • sentiment classification (polarity identification) of texts that carry emotional content into those with positive and those with negative emotional content • determining the strength or intensity of emotional polarity (strength of orientation). In terms of the level at which the analysis of feelings is carried out, there are three methodologies: an analysis at the document level, at the sentence level and at the level of attributes. Standardized methods of text classification usually use machine learning methods or rule-based techniques. Sentiment analysis, as a specific type of classification of documents, also uses these methods. This doctoral thesis, whose main task is the analysis of emotions in text, presents research related to the sentiment classification of texts in Serbian language, using a probabilistic method of machine learning of multinomial logistic regression i.e. maximum entropy method. The aim of this research is to create the first comprehensive, flexible, modular system for sentiment analysis of Serbian language texts, with the help of digital resources such as: semantic networks, specialized lexicons and domain ontologies. This research is divided into two phases. The first phase is related to the development of methods and tools for detecting sentiment polarity of literal meaning of the text. In this part of the work, a new method of reducing the feature vector space for sentiment classification is proposed, implemented and evaluated. The proposed method for reduction is applied in the classification model of maximum entropy, and relies on the use of lexical-semantic network WordNet and a specialized sentiment lexicon. The proposed method consists of two successive processes. The first process is related to the expansion of feature vector space by the inflectional forms of features. The study has shown that usage of stemming in sentiment analysis as a standard method of reducing feature vector space in text classification, can lead to incomplete or incorrect sentiment-polarity feature labelling, and with the introduction of inflectional feature forms, this problem can be avoided. The paper shows that a feature vector space, increased due to the introduction of inflectional forms, can be successfully reduced using the other proposed procedure – semantic mapping of all predictors with the same sentiment-polarity into a small number of semantic classes. In this way, the feature vector space is reduced compared to the initial one, and it also retains the semantic precision. The second phase of the dissertation describes the design and implementation of formal ontologies of Serbian language rhetorical figures – the domain ontology and the task ontology. Usage of the task ontology in generating features representing figurative speech is presented. The research aim of the second phase is to recognize figurative speech to be used in improving of the existing set of predictors generated in the first phase of the research. The research results in this phase show that some classes of figures of speech can be recognized automatically. In the course of working on this dissertation, a software tool SAFOS (Sentiment Analysis Framework for Serbian), as an integrated system for sentiment classification of text in Serbian language, has been developed, implemented and statistically evaluated. Results of the research within the scope of this thesis are shown in papers (Mladenović & Mitrović, 2013; Mladenović & Mitrović, 2014; Mladenović, Mitrović & Krstev, 2014; Mladenović, Mitrović, Krstev & Vitas, 2015; Mladenović, Mitrović & Krstev, 2016). The dissertation consists of seven chapters with the following structure. Chapter 1 introduces and defines methods, resources and concepts used in the first phase of research: text classification, sentiment classification, machine learning, supervised machine learning, probabilistic supervised machine learning, and language models. At the end of the introductory section, the tasks and objectives of the research have been defined. Chapter 2 presents a mathematical model of text classification methods and classification of sentiment methods. A mathematical model of a probabilistic classification and an application of the probabilistic classification in regression models are presented. At the end of the chapter it is shown that the method using the mathematical model of maximum entropy, as one of the regression models, has been successfully applied to natural language processing tasks. Chapter 3 presents the lexical resources of the Serbian language and the methods and tools of their processing. Chapter 4 deals with the comprehensive research on the currently available types and methods of sentiment classification. It shows the current work and research in sentiment classification of texts. It also presents a comparative overview of research in sentiment classification of texts using the method of maximum entropy. Chapter 5 discusses the contribution of this thesis to methods of feature space reduction for maximum entropy classification. First, a feature space reduction method is analysed. A new feature space reduction method which improves sentiment classification is proposed. А mathematical model containing proposed method is defined. Learning and testing sets and lexical-semantic resources that are used in the proposed method are introduced. Chapter 5 also describes building and evaluation of a system for sentiment classification – SAFOS, which applies and evaluates the proposed method of a feature vector space reduction. The parameters and the functions of SAFOS are defined. Also, measures for evaluation of the system were discussed – precision, recall, F1-measure and accuracy. A description of the method for assessing the statistical significance of a system is given. Also, implementation of the statistical test in the system SAFOS is discussed. The chapter provides an overview of the presented experiments, results and evaluation of the system. Chapter 6 deals with methods of recognizing figurative speech which can improve sentiment classification. The notion of domain ontology is introduced, the role of rhetorical figures and domain ontology of rhetorical figures. The importance of figurative speech in the sentiment classification has been explored. The description of the construction and structure of the first domain ontology of rhetorical figures in Serbian language, RetFig.owl, is given. Also, the description of the construction and structure of the corresponding task ontology that contains rules for identification of some classes of rhetorical figures is given. At the end of this chapter, an overview of the performed experiments, results and evaluation of the SAFOS system plugin that improved the recognition of figurative speech is given. The final chapter of this study deals with the achievemnts, problems and disadvantages of the SAFOS system. The conclusion of this thesis points to the great technological, social, educational and scientific importance of the sentiment analysis and recognition of the figurative speech and gives some routes in further development of the SAFOS system.
URI: http://hdl.handle.net/123456789/4422
Date: 2016

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